Fawlty Phone Lines...?

I picked up the phone today to call my favourite little Italian restaurant "Da Laura" in Cannes to book a table. It is incredibly popular and if you don't reserve you will be disappointed.
"Buongiorno ,Da Laura...can I help you?"
"I would like to book a table please.."
"For lunch or dinner?"
Funny I thought,they have never been open for dinner:
"Are you open for dinner now?"
"No, just asking."
"Right, well I want to book a table for two..."
"What name?"
"Reem...R-E-E-M"
"What time?"
"12.30 please."
"And the name..."
I pressed my mouth closer to the mouth piece:
"REEM!"
"And what time?..."
"12.30!"
"Right 12.20"
"12.30!!"
"And what name..."
**&*$@~###**
"MANUEL? Is that you?...."